Testimonials

Here is what our customers have to say about CHARLES Window and Door Company. You can read more at our Link opens in new window Diamond Certified page.

"Gordon, Yuri, Keith, Sean and Chris, and everyone at Charles Window and Door,

Thank you all for being the best experience I have ever had working with a contractor. Your recent installation of 15 windows and a sliding glass door at my home in Fairfax was an actual joy to behold.

Gordon, we drove you crazy with changes before signing the final quote, but you were totally accommodating and gracious and amazingly fast in getting us the numbers and information we needed to make a decision.

Yuri was so prompt for his technical inspection, and so clearly competent, that I thought he must actually work in sales.

Keith and everyone in the office, you are all so friendly and professional, you make the customers think you actually care, apparently because you actually DO care!

Sean and Chris (I think it was Chris), you may be twins but you work with the speed and grace of a well practiced team of 4 or 5. You took time to clearly explain exactly what was happening, what was about to happen, and how the windows worked, in layman terms so anyone would understand. You demonstrated a joy in craftsmanship rarely seen today. When you were done, the new windows looked like they had always been part of our home. An amazing job considering the shape of the old windows.

Niko, I don't know how you were so fortunate to build such a team. I hope you realize how rare it is to find a group of people so dedicated to making sure the job is done right the first time.

Congratulations to all of you."

– Forrest Phillips
Fairfax, Ca

“Our window cleaners remarked how perfect the CHARLES installation was. They rated your job as "a 98 on a scale of 100. I'd say that's perfection!"

– Al L.

"The CHARLES crews were always punctual, professional, friendly, helpful and accommodating to any special needs. They took great care to protect our belongings and they worked so well as a team that the job went seamlessly. I do not have one negative thing to say about the quality of the work that was performed during this process.”

– Gordon G.

"It is not often you run into a company that exceeds your expectations. Keep up the good work!"

– Robert & Miriam M.